Personalised Consultations

At Diamond Exchange we understand how important the search for the perfect engagement ring is to everyone who contacts us. We are committed to creating a genuine and lasting connection with every customer providing an exceptional purchase experience.

Since opening our stunning showrooms in Sydney and Melbourne we have married outstanding personalised customer service with the ease of online shopping. Our consultants will make the process of selecting your engagement ring effortless and seamless whether in-person, by phone or email, live chat or on social media. Each consultant is a highly qualified diamond expert and trained designer. They are at hand to provide diamond suggestions, ring images, design recommendations, diamond videos and quotations. They will guide each client step-by-step to find the ideal engagement ring which reflects the individual’s personal values, tastes and budget.

From the time a client first contacts us until the exciting moment when they open the ring box, the Diamond Exchange experience will be smooth, romantic and memorable.

We invite you to visit our Sydney or Melbourne showrooms. Please contact us to make an appointment.

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