Free Shipping

Free Shipping Within Australia


At Diamond Exchange, we offer free shipping for any orders within Australia. Your order will be delivered within four weeks from the day you place your order.

Order Tracking


Your shipment will come with an accompanying tracking code. You can visit Australia Post and enter the tracking code to monitor your order.

Delayed Parcels


In the rare case your shipment has not arrived on time please contact us immediately by emailing customercare@diamondexchange.com.au or calling 1300 929 888 to speak with one of our consultants.

Urgent Requests


Should you require your purchase urgently for an engagement or other special occasion, please call 1300 929 888 to speak with one of our consultants. We will endeavour to help you in any way we can.

International Shipping


Diamond Exchange offers international shipping to USA, UK, New Zealand, China and Hong Kong. For a shipping quote, simply email us at customercare@diamondexchange.com.au or call 1300 929 888.

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