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General Care

To best protect your jewellery, remove it before participating in activities that can cause damage.

This may include:

  • Rigorous work
  • Sport, (especially swimming) or showering
  • Cleaning and cooking with corrosive substances

Avoid knocking your jewellery against hard surfaces or exposing it to excessive force.

Cleaning & Home Maintenance

Jewellery that is worn frequently is constantly exposed to oils, dirt and various products (e.g. moisturiser, hairspray). Cleaning jewellery regularly can prevent the build-up of grime and dirt. It is easy to give jewellery a basic clean at home. There are a number of ways to do this:

  • Wash and brush gently in a bowl of warm water and mild detergent.
  • Soak in 1 part ammonia and 5 parts cold water for 3-5 minutes. Repeat, and pat dry.
  • Dip in liquid jewellery cleaner. Always follow the instructions.
  • Ultra-clean with an ultrasonic jewellery cleaner. Again, ensure all instructions are followed.

Whichever way you choose to clean your jewellery, ensure it is completely dry before storing. Never use abrasive or harsh cleaning techniques. Many different jewellery cleaning ideas circulate online, with forums recommending everything from toothpaste to baking soda. These can cause damage to your jewellery and should be avoided at all costs.

All diamonds are GIA or IGI Certified.
Access over 80,000 Natural or Lab Grown diamonds at the best possible price, Australia-wide.

Buying direct and save up to 40% as we help you cut out the middle man. At DX, we help you make the most of your budget while securing the best possible diamond.

We'll help you find the perfect Lab Grown or Natural diamond, and customise the setting to create the perfect engagement ring or jewellery piece.

Professional Maintenance

Diamond jewellery should be inspected annually by a qualified jeweller to ensure settings are secure. This is especially important if jewellery is worn daily, not just on special occasions. A jeweller will also be able to polish your jewellery and treat any tarnishing, scratches or other damage.

Some types of metal, such as white gold, need to be re-plated regularly to maintain its strength and appearance. Knowing your jewellery well means you can take care of the unique needs of every piece. Learn more about diamonds, precious metals and other information that will help you take the best care of your diamond jewellery.

Lifetime Diamond Upgrade
Diamond Education
Precious Metals

Storage

Items of diamond jewellery should be stored separately to avoid scratching. When stored correctly, diamond necklaces and earrings will not tangle. Pouches or a soft-lined box with compartments are ideal for this purpose. Jewellery boxes should be kept in a cool, dry location.

When travelling, a good quality travel case will keep your jewellery well protected.

Insurance

We recommend all items of jewellery are insured against theft or damage. Consider adding your jewellery to your home insurance coverage or taking out an insurance policy specifically for your jewellery. Ensure you know exactly what is covered and what is not. We recommend Q Report for jewellery insurance, since they specialise in insuring jewellery. 

With Q Report you will get:

  • 12 months worldwide cover
  • Annual revaluation
  • A low, fixed $100 excess, and 125% 150% cover in case replacement costs more than expected.

Please note, all jewellery sold by Diamond Exchange comes with an insurance appraisal which can be used for insurance purposes.

If you would like to talk to one of our consultants about caring for your jewellery, please call us or email us.

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Custom Ring Design

Start with the spark of an idea, or the sparkle of a diamond. We'll design a custom ring especially for you, with you.

Meet a Design Consultant