
Who We Are
Since opening in 2010, our mission statement has been to provide our clients with the most exceptional experience by offering the highest standard of craftsmanship, the best possible value and the most expert advice from our designers and consultants.
Our Story
Our Story
With over 120 years in the diamond industry and an impeccable reputation built upon tradition and trust, Diamond Exchange offers only the highest quality, most beautiful and unique diamond engagement rings and jewellery. All our pieces are designed by world class specialists and handcrafted to exceptional standards by master jewellers. Our collections are created to suit the Australian lifestyle and we offer personalised service in our showrooms and online, ensuring your selection process is a smooth and enjoyable journey.
Our Expert Advice
Our Expert Advice
Our specialist designers and non-commissioned expert consultants will guide you through the process of selecting your perfect diamond and creating your ideal engagement ring. We are available for you whether by phone, email, live chat or virtual consultation - and in person at our luxury showrooms in Sydney and Melbourne. Our friendly team can answer all your questions. Request a consultation via our Book An Appointment Page and let us help you choose your dream diamond ring.
Our Craftsmanship
Our Craftsmanship
At Diamond Exchange, every one of our rings is handcrafted to the utmost level of perfection. Each clasp is made to be strong whilst also having an ultra-fine profile, minimising the metal around the diamond and maximising its brilliance. The diamond looks as though it could be floating! The advanced platinum and ruthenium alloy we use is far more durable and brighter than standard platinum and iridium alloys. This requires highly skilled artisans to use special tools and the process takes longer, however the result is worth it – a stronger, harder, shinier ring. Each claw on every diamond is precisely placed by our craftsmen under 50x magnification. All of our rings have a comfort fit band, meaning they are thicker through the middle for strength, yet softer to touch. Diamond Exchange engagement ring are all designed in order to sit perfectly adjacent to a matching wedding band. The superb combination takes the stress out of choosing your wedding ring.
Our Diamonds
Our Diamonds
Previously, most clients felt they needed to view diamonds in person to ascertain quality. Recent improvements in high resolution photographic and digital video technology along with reliable GIA certification has meant that this is no longer necessary. At Diamond Exchange, we employ the latest advanced technology making it easier for customers to view and select their ideal diamond for the best possible price. All of our diamonds are GIA certified and available to view in this way. Partnerships with leading cutting houses around the world allow our customers to buy directly, with a range of more than 80,000 high quality diamonds on offer. Buying direct can mean prices 20-40% lower than traditional diamond retailers.
Our After Sales Care
Our After Sales Care
Diamond Exchange are dedicated to providing a fantastic experience for each and every one of our customers. We are an Australian, generational, family business and we believe our relationship with our customers is for a lifetime. We will always be there to assist with after sales care and advice.
the DX advantage
Not only do we offer better prices then jewellery retailers, we provide multiple channels, ease of purchase and expert advice, no matter how you shop with us.
OUR NAME IS BUILT ON TRUST
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ready to get started?