What information does Diamond Exchange collect from our online customers?
For those who make a purchase on Diamond Exchange, in order to fulfil the order, we collect and store your name, address, shipping information, email address, telephone number, purchase data, and billing information.
Does Diamond Exchange use “cookies”?
How does Diamond Exchange use the individualized information that we collect?
We, and the third parties who provide services related to Diamond Exchange, will use the information referenced above to fulfil your order and provide services related to Diamond Exchange or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, website evaluation, data analysis and, where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform.
In addition to using the information referenced above to fulfil your purchase order, we also retain some of that information in our customer database. We use that information to track your order, to respond to your enquiries and to make subsequent purchases you wish to make easier and faster.
How is the information Diamond Exchange collects stored and what security procedures do we have in place to protect the confidentiality of that information?
How does Diamond Exchange protect the safety and privacy of children?
Our site is not directed or marketed to children under the age of 18. We do not intentionally collect or store information on children. If we learn that a child has made a purchase from Diamond Exchange without his or her parent's consent, we immediately, upon parental request, void the sale and refund any monies collected on the return of the merchandise.
We may change or enhance our policy to improve our service to you. If we do change our policy, we will note those changes on our website. A message will be displayed on our home page for a period of time that a change has been made. We also may send an email describing the changes. You are welcome to refer to this policy each time you are considering making a purchase.